hh55 believes that gambling should always be an enjoyable form of entertainment — never a source of financial stress, anxiety, or harm. We provide every player in Bangladesh with a comprehensive set of responsible gaming tools and a dedicated support team to ensure that your experience on hh55 stays safe, controlled, and within your limits at all times.
hh55 enforces a strict minimum age requirement of 18 years for all registered account holders. Age verification is conducted during registration and may be requested at any time. If you are under 18, you must not use hh55 services. If gambling is causing you or someone you know financial or emotional harm, please use the tools on this page or contact our support team immediately.
Six core pillars of responsible gaming, built into every player account on the hh55 platform.
Set a daily, weekly, or monthly cap on how much you can deposit into your hh55 account. Limits can be reduced at any time — the reduction takes effect immediately. Requests to increase a deposit limit are subject to a 7-day cooling-off period to give you time to reconsider.
Configure automatic on-screen notifications that appear after a set period of continuous play — 30 minutes, 1 hour, or a custom interval. These reminders encourage regular breaks and help you maintain awareness of how long you have been playing.
Take a structured break from gambling by activating a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During this time your account is suspended from all wagering activity. The cool-off period cannot be cancelled or shortened once activated, ensuring it serves its intended purpose.
If you feel that gambling is becoming a problem, you can request a self-exclusion of 6 months, 1 year, 3 years, or a permanent exclusion. During self-exclusion, your account is locked and cannot be reopened for any reason until the exclusion period expires. All pending withdrawal balances are returned to you.
Access a full overview of your account activity at any time — including total deposits, total withdrawals, net gaming position, and session durations over any date range. Knowing your real numbers is one of the most effective ways to stay in control of your gambling behaviour.
Our dedicated support team is available around the clock, every day of the year. Whether you need help activating a responsible gaming tool, have a concern about your gambling habits, or want to speak to someone confidentially, our team is ready to assist via live chat from your account dashboard or by email.
All responsible gaming tools on hh55 are accessible directly from your account settings dashboard after login. You do not need to contact support to activate deposit limits, session reminders, or cool-off periods — these can be set and adjusted instantly from within your account. Self-exclusion requests, however, must be confirmed with our support team to ensure they are processed correctly and immediately.
Set the maximum amount you can deposit within a 24-hour period. Resets at midnight Bangladesh Standard Time (BST, UTC+6). Minimum limit: ৳500. Reductions are immediate; increases require a 7-day waiting period.
Choose a rolling 7-day or 30-day deposit cap to manage your spending over a longer horizon. Particularly useful for players who prefer to budget their entertainment expenditure on a monthly basis.
Set a maximum net loss threshold for a day, week, or month. Once you reach your loss limit, wagering is paused until the period resets. This tool is especially effective at preventing chasing losses — one of the most common patterns in problematic gambling.
Restrict the total amount of time you can spend placing bets within a single day. When your daily time limit is reached, the platform will log you out automatically and prevent further wagering until the following day.
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following are common warning signs that gambling may be becoming harmful. If you identify with several of these indicators, we strongly encourage you to use hh55's self-exclusion tool or contact our support team without delay.
The following questions are adapted from internationally recognised problem gambling screening tools. Answer them honestly. If you answer "yes" to three or more questions, we encourage you to activate a cool-off period or self-exclusion, and to reach out to our support team for a confidential conversation about the options available to you.
Have you ever gambled with money that was needed for household expenses, bills, or the needs of your family?
Have you found yourself needing to gamble with increasing amounts of money to feel the same level of excitement?
After a losing session, have you returned to gambling the next day in order to try to win back what you lost?
Have you ever borrowed money or sold personal belongings to finance your gambling, or to pay off gambling debts?
Have you noticed that gambling has caused arguments, tension, or emotional distance in your family or personal relationships?
Have you tried to stop or reduce your gambling before but found yourself unable to stick to that decision?
Do you think about gambling frequently — planning your next session, reliving past wins, or calculating how to recover past losses?
Has gambling negatively affected your performance at work, your studies, or other important responsibilities in your life?
Responsible gaming is not a compliance checkbox at hh55 — it is a core part of how we operate. We have made the following commitments to every player on our platform:
We will never market to vulnerable players. hh55 does not send promotional communications to players who have activated a cool-off period, self-exclusion, or deposit limit reduction.
We enforce the 18+ age limit without exception. Every new account on hh55 is subject to age verification. Accounts found to belong to persons under 18 are closed immediately and permanently.
We make our tools easy to access. Responsible gaming tools are not hidden in obscure menus. They are prominently featured in your account dashboard and accessible within two taps or clicks from any page on the platform.
We train our support team in responsible gaming. Every member of the hh55 customer support team receives training in identifying signs of problem gambling and in sensitively guiding players towards appropriate help and tools.
We monitor for at-risk behaviour proactively. hh55 uses automated monitoring to detect patterns consistent with problem gambling — such as significantly increased deposit frequency, extended sessions, or rapid loss-chasing — and may proactively reach out to players exhibiting these patterns.
We process self-exclusion requests immediately. When a player requests self-exclusion, it is actioned within minutes. We do not impose waiting periods or attempt to dissuade players from self-excluding.
We protect player funds. Player account balances are held separately from hh55 operational funds. Your deposits are protected and remain available for withdrawal even after account closure or self-exclusion.
hh55 is committed to keeping gaming fun and safe for every player in Bangladesh. When you play within your limits, every game is more enjoyable. Explore our full game library or review our FAQ for more information about playing on hh55.